Open Position: SEAT Driver — On Alcatraz Island
The driver is directly responsible for using the TRAM efficiently and safely on Alcatraz Island. This includes friendly and professional service to visitors, proper maintenance of the TRAM, and expert driving to provide comfort and minimize hazards. The tram driver also manages the boarding lines and all crowd control responsibilities at the Alcatraz dock. Please note the majority of the shifts will be swing/evening from 1:30pm to 9:45pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
*Drive tram safely, according to driving guidelines outlined by NPS Standard Operating Procedures
*Prepare SEAT for daily operations prior to beginning of the shift.
*Assure that all daily maintenance and safety checks are performed and logged; reporting all
*Actively monitor and maintain a safe environment for visitors riding the tram and de -boarding.
*Maintain, within safety guidelines, SEAT arrival and departure schedules
*Advise visitors, as necessary, of site safety
*Strictly follow driving guidelines outlines in the National Park Service SOP
*Manage the boarding and offloads of departures and arrivals; assure that boats depart in a timely manner.
*Valid, state-issued Driver’s License Required
*Clean driving record Required
*2 years customer service experience Required
*Demonstrate good driving skills Required
*Excellent verbal and written communication skills, including conflict resolution skills Required
*Knowledge of another language in addition to English Preferred
If you are interested in this position, and have all of the required qualifications, apply online at www.alcatrazcruises.com/jobs