Receptionist at Bank of Marin


Bank of Marin, voted by our employees as one of the “Best Places to Work” in the North Bay Business Journal nine years in a row, is looking for a Receptionist to work at our Novato office.

The Receptionist is involved in managing consumers, visitors, telephone messages and calls in professional and efficient manner. In addition to this, a receptionist has to perform various clerical duties, which support in the presentation and operation of a professional organization. The receptionist is responsible to assist customers in smooth and efficient manner, to adhere to all protocols in line with an organization goals, strategy, and values.

Essential Duties include but are not limited to:

  • Answering telephone, direct, screen calls, taking and relaying messages
  • Providing information to callers, greeting persons entering organization and directing individuals to correct destination
  • Ensuring knowledge of personnel whereabouts and maintaining exact and complete sign-out/sign-in procedures for customers and staff. Comply with building security protocol
  • Dealing with queries or requests from the customers and staff
  • Providing general clerical and administrative support to human resources and other departments as needed
  • Scheduling interviews, organizing meetings, maintaining appointment, either electronically or manually
  • Setting up or coordination of meeting rooms for training, staff and board meetings as needed
  • Coordinate calendar and events scheduling
  • Tracking requests and approvals related to training and making travel arrangement
  • Preparing letters and documents, receiving and sorting out e-mail and deliveries
  • Ensuring that common areas in office are equipped with required office supplies as appropriate
  • Other duties as assigned

Knowledge, Skills & Abilities required:

  • Knowledge of clerical and administrative procedures
  • Knowledge of consumer service practices and principles
  • Strong keyboard skills
  • Good communication skills and professional personal presentation
  • Ability to manage information of employees
  • Organizing, planning, and customer service orientation
  • Great attention to detail and stress tolerance
  • Should be honest, respectful, and trustworthy
  • Should be flexible and possess cultural awareness

Education and Experience:

  • High school diploma in any field from an accredited institution
  • Degree in any field from a certified college
  • Experience in administrative or clerical activities is an added advantage

The Bank of Marin is a growing public company with career advancement opportunities. We offer competitive compensation and comprehensive benefit programs including medical, dental, vision, 401K, profit sharing and employee stock ownership plans, tuition reimbursement, and an employee volunteer program.

To apply for this position, please visit the careers section on our website at: