Dispatcher/Office Admin for Towing Company

cm_tow

Corte Madera Tow is seeking a skilled employee for part time Dispatcher. Although experience as a dispatcher is highly preferred, we are willing to train an individual with excellent customer service and the ability to multi-task.

Skills:
• Has an outstanding telephone presence.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Completes administrative tasks correctly and accurately, in addition to being highly organized, responsible, and trustworthy.
• Ability to work independently.

Duties and Responsibilities include the following:
• Dispatch service calls to drivers based on proximity to customer and type of service vehicle needed.

• Use GPS tools to track the location of company vehicles to aid and assist in prompt service and document progress or delays encountered while providing service.

• Exchange information with dispatcher during shift change so that they are informed and ready for business.

• Completes shift reports timely and accurately.

• Process invoices, service receipts and call records for motor clubs and business accounts.

• Answer phones timely, friendly and professionally. Investigate the needs of the caller including stored and impounded vehicles.

See the ad at Craigslist

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