Guest Service Agent – Front Desk at SFO airport hotel

aloft

Aloft San Francisco Airport is seeking to hire a Guest Service Agent for a hotel front desk position.

The Guest Service Agent ensures a positive, lasting impression through attending to guests’ needs, including, but not limited to, registration, checkout and cashiering.

Essential Functions include (but are not limited to):
  • Greet and welcome guests upon arrival.
  • Register guests into the computer, verifying reservation, address, and payment information.
  • Promote the hotel brand’s preferred guest program and provide recognition and benefits to all present members.
  • Accept payment for guests’ accounts both at the time of registration and at checkout.
  • Maintain a house bank and make a deposit and accurate report of receipts daily.
  • Cash checks and exchange currency for guests.
  • Issue key to and control entrance of safety deposit boxes.
  • Post miscellaneous charges as requested.
  • Follow all safety and sanitation policies and procedures.
  • Perform any other duties as assigned.

See the full job description and apply online at CAL JOBS

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