Big Brothers Big Sisters of the Bay Area is seeking a full-time Match Support Specialist to support a caseload of “matches” between adult volunteers (Bigs) and children (Littles), ages 6 through 18. This position has the primary responsibility of monitoring the match relationship and checking-in with all parties to maintain the highest of child safety standards and with helping to promote a long-term and impactful relationship.
The Match Support Specialist provides match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBSBA on the part of volunteers.
- Continually assesses the match relationship focusing on: child safety, match relationship development, positive youth development and volunteer satisfaction.
- Assesses and provides information and support needs for each match participant to assure a positive youth development experience for the child, and successful and satisfying experience for the volunteer.
- Exhibits high-level expertise in applying child safety and risk management knowledge throughout all aspects of the Match Support position.
- Ensures quality services and measurable outcomes, maintaining accurate and timely records for each match.
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