Safeway is seeking a Customer Service Booth Manager for one of their San Francisco stores in the Sunset / Parkside neighborhood.
As a Customer Service Booth Manager, you have a desire to work with our valued customers and provide first-class customer service while maintaining organization and employee supervision within the department. To truly be successful in the position, the individual will be able to handle multiple customer requests and switch tasks frequently. In this role you are a leader and a problem solver who has the ability to pay close attention to detail. The possibilities are endless if you have a passion for customer service.
Key Job Functions:
• Provide high-quality customer service in accordance with Safeway’s customer service standards and policies and procedures.
• Train, schedule, and supervise customer service clerks to ensure optimum staffing patterns in department.
• Speak with customers calmly and professionally in order to address and resolve complaints regarding sales, dissatisfaction with service or products, and other problems that may arise.
• Perform-s daily inventory and order necessary supplies to maintain adequate inventory